Liverpool · One Day at a Time

About us

Together creating equity in mental health by removing barriers

Our story

Who we are

Lets-Talk2day CIC is a community-based mental health and wellbeing organisation specialising in supporting culturally diverse communities through accessible, inclusive, and language-led services.

We were established to create safe spaces where people can openly express their feelings, share their experiences, and access support without fear of judgement. Our organisation was founded in response to the growing mental health and wellbeing needs within multicultural communities, particularly for people facing language, cultural, and social barriers when accessing services.

At the heart of our work is a commitment to cultural understanding, diversity, inclusion, and mental wellbeing. We recognise that language should never be a barrier to receiving support, which is why we provide dedicated language support, interpreting, translation, and culturally sensitive services that enable people to access the help they need with confidence.

Our team brings over 30 years of experience working within health, social care, and community settings, alongside valuable lived and shared experiences. We understand the unique challenges faced by culturally diverse communities and are committed to delivering services that are shaped by the people who use them. Supported by volunteers, community champions, and strong partnerships across Liverpool, we provide practical, compassionate, and culturally responsive support that empowers individuals, strengthens communities, and improves mental health and wellbeing outcomes.

Lets-Talk is committed to enhancing mental health through effective communication. Our goal is to break down barriers and make wellbeing accessible to all. Breaking barriers, building confidence, supporting wellbeing.

Community members cooking and sharing food together in a community kitchen in Liverpool.

Our purpose

Aim, mission and vision

Our Aim

At Lets-Talk2day CIC, we promote mental health and wellbeing, equity, and community. We work with diverse communities, people seeking asylum, refugees, newly settled individuals, and those facing language and cultural barriers to access support. Through the power of language, collaboration, and cultural understanding, we co-produce services with the communities we serve, ensuring their voices, experiences, and needs shape everything we do. We focus on prevention, education, and awareness, making mental health and wellbeing support accessible, inclusive, and culturally responsive. By providing safe spaces where people can express themselves, build confidence, develop meaningful connections, and strengthen their sense of belonging, we help individuals and communities thrive.

Our Mission

To work alongside diverse communities, people seeking asylum, refugees, and newly settled individuals to promote mental health and wellbeing, equity, and community through the power of language, providing safe spaces, reducing barriers, and creating opportunities for connection, confidence, and belonging.

Our Vision

A society where cultural diversity is celebrated, language is never a barrier, and everyone has equal access to the support, opportunities, and community connections needed to achieve positive mental health and wellbeing.

Our specialist areas

What we focus on

Everything we do is co-produced with the communities we serve.

Mental Health & Wellbeing Support

Providing early intervention, emotional wellbeing support, peer support, community activities, and safe spaces for connection.

Language Support & Advocacy

Helping individuals overcome language barriers through interpreting, translation, and support navigating services.

Supporting Diverse Communities

Working closely with refugees, people seeking asylum, newly settled communities, migrants, and individuals from a wide range of cultural backgrounds.

Community Connection & Belonging

Reducing isolation, building confidence, and helping people become active members of their communities.

Education & Awareness

Delivering culturally appropriate information, training, and wellbeing programmes that improve understanding and access to support.

Our team

The people behind Lets-Talk2day

Over 30 years of combined experience across health, social care and community settings, alongside lived and shared experience.

Kellie Rostron

Managing Director & Co-Founder

Kellie Rostron is the Managing Director and Co-Founder of Lets-Talk2day CIC. She holds a postgraduate qualification in Business, degrees in both Health and Social Care and Social Sciences, and is a qualified Chartered Manager with extensive experience working across health, social care, mental health, and community development.

Throughout her career, Kellie has successfully developed and managed services supporting diverse communities, including establishing a BAME Carer Service and a Multicultural Family Service. She has worked extensively with refugees, asylum seekers, migrants, women, carers, and vulnerable individuals.

Kellie is passionate about reducing health inequalities and removing barriers to accessing services. Her vision for Lets-Talk2day is simple: to create stronger, healthier, and more connected communities where everyone feels they belong.

Fouzia Hinchliffe

Director & Co-Founder

Fouzia Hinchliffe is the passionate and dedicated Co-Founder and Director of Lets-Talk2day CIC, a community organisation committed to supporting mental health and wellbeing through the power of language, connection, and inclusion.

Fouzia has a natural ability to bring people together and create welcoming spaces where everyone feels valued, respected, and able to be themselves. As the driving force behind many of Lets-Talk2day's programmes, she has helped develop mental health and wellbeing groups, language support, community advocacy, health awareness projects, volunteering opportunities, employability programmes, and community events.

With specialist training including PETALS and Train-the-Trainer programmes, alongside extensive experience supporting people from a wide range of backgrounds, Fouzia combines professional knowledge with genuine compassion and understanding.

Halima El Arbaoui

Mental Health & Wellbeing Support Worker (Apprentice)

Halima El Arbaoui is a valued member of the Lets-Talk2day CIC team who has been part of the organisation's journey from the very beginning. Starting as one of our first volunteers during the early stages of setting up Lets-Talk2day CIC, Halima's commitment, passion, and dedication have helped shape the organisation into what it is today.

Now working as a Community Wellbeing Support Worker and Apprentice, Halima plays an important role in supporting the delivery of mental health and wellbeing activities, community engagement programmes, language support, advocacy, and community events across Liverpool.

"Being part of Lets-Talk2day has given me the opportunity to grow, learn, and support others. I am proud to be part of a team that helps people feel welcomed, connected, and empowered."

Work with us or get support

Call 07729 464019 or email Info@lets-talk.today

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